Houston, TX, Self-Storage Units and Vehicle Storage on Memorial Drive

I love this place! Great, fast service, very clean and reasonably priced. Caleb is always helpful and attentive. Highly recommend to anyone!

I had a great experience working with Caleb Pham. He is friendly, professional, and took the time to understand my needs. He explained the available storage opt… Read More

I had a great experience working with Caleb Pham. He is friendly, professional, and took the time to understand my needs. He explained the available storage options clearly and helped me find the best fit without pushing unnecessary upsells. The process was smooth and stress-free, and I felt confident in my decision. Highly recommend Caleb for anyone in need of storage!

Caleb is top notch and made me feel I’ve made the right decision acquiring my storage unit at Memorial Drive Storage. He is very professional and accommodatin… Read More

Caleb is top notch and made me feel I’ve made the right decision acquiring my storage unit at Memorial Drive Storage. He is very professional and accommodating to the client which is a welcomed change.

Caleb was awesome! Straight forward and easy experience. Amazing location. Professional. Beats the other places easily.

The storage facility and units are clean, and easy/secured to access. There are sufficient parking spaces and also trolleys to help to transport belongings. Ca… Read More

The storage facility and units are clean, and easy/secured to access. There are sufficient parking spaces and also trolleys to help to transport belongings. Caleb helped me tremendously, from checking out the units size to pre-book and eventually to the move-in day. He help to address many of my concerns and he made the move-in day extremely stress free – easy to sign up the contract and also getting the keys. I moved my belongings with a moving company, and Caleb is super attentive – provided a temporary code for the movers for security (ie I don’t have to share my access code with the movers). Caleb – thanks for making everything so easy for me! First time using a storage unit and will definitely recommend to anyone.

Caleb is awesome. Very knowledgeable. Very professional. Very efficient. I highly recommend him.

They are very nice and professional. Caleb helped me out on finding the perfect unit for items. It’s very clean and modern. Highly recommend and great prices!

Awesome experience here, the facility is clean and Caleb has amazing customer service. Thank you!

The space is spotless, easily accessible, and very secure. They have features such as motion detectors in your unit to prevent theft. Caleb the property manager… Read More

The space is spotless, easily accessible, and very secure. They have features such as motion detectors in your unit to prevent theft. Caleb the property manager was very polite, helpful, and professional. He answered all my questions and nothing was a problem for him. Thank you!

“Caleb Pham at Memorial Drive Storage went above and beyond to provide an incredible experience. His dedication and expertise made the entire process smooth and… Read More

“Caleb Pham at Memorial Drive Storage went above and beyond to provide an incredible experience. His dedication and expertise made the entire process smooth and stress-free. I couldn’t be happier!”

Property is very well kept. Caleb is accommodating and polite, I highly recommend asking for his assistance with any questions or concerns! My experience was de… Read More

Property is very well kept. Caleb is accommodating and polite, I highly recommend asking for his assistance with any questions or concerns! My experience was delightful and went smoothly thanks to him.

The representative that assisted me this past weekend was AMAZING! When I say from first point of contact to the end of my visit. Very sweet and excellent custo… Read More

The representative that assisted me this past weekend was AMAZING! When I say from first point of contact to the end of my visit. Very sweet and excellent customer service. He had gone far and beyond and I really appreciated that. It was a last minute for me to obtain a storage, but he made my stress level less stressful. Great customer service still exist. Please promote him. ? Thank you again!

Very impressive and secure facility! And the manager, Miles, really has a super personality: friendly, helpful, knowledgeable and accommodating. First class ope… Read More

Very impressive and secure facility! And the manager, Miles, really has a super personality: friendly, helpful, knowledgeable and accommodating. First class operation!

Miles Burt the Manager is fantastic! He was extremely accommodating and knows exactly how to help and very knowledgeable in what he does! I highly recommend M… Read More

Miles Burt the Manager is fantastic! He was extremely accommodating and knows exactly how to help and very knowledgeable in what he does! I highly recommend Memorial Storage. They go out of their way to assist you. They certainly did me. Kudos to the manager for helping me in time of need.

I had a very disappointing experience at this storage facility. Firstly, the cost is quite high, but I was willing to pay it for the assurance that my belonging… Read More

I had a very disappointing experience at this storage facility. Firstly, the cost is quite high, but I was willing to pay it for the assurance that my belongings would be safe. Over the years, I have worked hard to acquire and maintain these items. As I am currently between jobs, I decided to store them here temporarily while figuring out my next steps. Unfortunately, I soon discovered that my belongings were not safe. During my time using this facility, there was a bug infestation on “my floor,” which caused significant damage to many of my items. The manager was very kind and offered to move me to a different unit, but this did not address the damage that had already occurred. I attempted to contact higher management to seek compensation but received no response. Despite leaving several voice messages, my concerns were ignored and dismissed. Consequently, I had to leave my items at the facility longer than intended, as I could not bring the bug-infested items home. I paid the full price for months while searching for an alternative place to store my damaged belongings. I cannot recommend this facility, as the corporation does not seem to care about addressing customer concerns. Although the manager was great and did his best to assist, the situation was beyond his control.